Online Liquor Ordering
(Modified December 17, 2014)
to the Michigan Liquor Control Commission’s (MLCC) online spirit ordering
system. This Internet site was designed
to provide Michigan liquor licensees an alternative means to order all
available spirits at one time from a single ordering site. Licensees may continue to place their orders
individually with State of
order to use this Internet site, you must have an active
NOTE: All new licensees will automatically be issued a password with their initial license after November 2002.
State’s Internet ordering site provides for “normal” ordering with the
Questions regarding special delivery requests, distribution,
adjustments, and any post order-period changes (after next day after your regularly assigned ordering
day) should be directed to the
221 General Wine and Liquor 888-860-3805
321 NWS Michigan, Inc. 888-697-6424 ext 2
888-642-4697 ext 2
341 Chinese Import and Export 248-524-1382
If you have questions on how the system works or comments about the service you are receiving…call the MLCC Help line! The lines are available Monday through Friday from until Call 1-800-701-0513.
The MLCC has
authorized several ADAs on behalf of the State of
months a new Liquor Price List catalog is prepared and mailed to most
A series of 7 pages provide for the ordering process:
1) Log On
Identifies and authorizes licensee to State
2) How many items?
Pick list of approximate number of items licensee will be ordering.
3) Order Entry
Provides for data entry of all liquor codes and quantities. And quantity verification.
4) Order Display
Verified order is parsed into individual
5) E-mail confirmation
Asks where the order confirmation notice should be e-mailed.
6) How many additional items?
Pick list of number of items to add to current order.
7) Add Items
Item entry page for adding additional items to order
enter their entire liquor order (for all ADAs) in
any order to the ORDER ENTRY page.
After data entry is completed, the entire order must be “verified” by
NOTE: The order may be changed and quantities
verified multiple times, but an order does not exist with an
log off and on many times to the MLCC Liquor Ordering Internet site. As alterations are “confirmed,” the latest
confirmation will become the licensee’s final order (i.e., any prior
confirmations no longer exist and
recommended that licensees establish an e-mail account with an Internet service
provider. Every time an order is placed/confirmed via the ORDER DISPLAY page, the
licensee will be prompted for their e-mail address. A written confirmation will be e-mailed and
should be retained for actual invoice comparisons. Any discrepancies (other than expected
adjustments) should be reported to the
We recommend you save the Online Liquor Ordering web address as a browser Favorite for quick access in the future: https://www2.dleg.state.mi.us/olo
The ordering process involves 3 basic steps:
· Enter the order
· Verify the
bottle quantities are available in each
Place (or confirm) the order for
I. PLACING A NEW ORDER
A) The LOG ON page will be the first page to appear.
1. Enter your license number (1-6 numeric digits) in the User ID field.
This should be the license that allows you to purchase spirits.
2. Tab to the Password field and enter the liquor ordering password received from MLCC.
NOTE: The password is case sensitive (i.e., if letters are lower case letters, they must be entered that way).
3. Mouse-click on the blue [Login] button.
B) How many items will you be ordering?
If you have been authorized, you will be prompted to choose from a pick list (or dropdown) of a range of numbers. This range will be used to give you the most efficient number of blank fields for liquor code and quantity data entry to the ORDER ENTRY page.
1. Mouse-click on the arrow on the dropdown list to expand it and show available ranges.
2. Mouse-click on the range that contains the maximum number of items you will be entering.
3. Mouse-click on blue [Go] button.
C) Enter your complete order to the ORDER ENTRY page.
1. Type your order to available fields.
The order in which you enter the liquor codes and quantities (number of bottles, not cases) is not important. Use your tab key to tab to the next entry field until all codes and quantities have been entered.
2. When you have finished entering your order (or at any time during the data entry process), press the [Refresh Totals] button.
button causes the order to be redisplayed with item descriptions and bottle sizes
for your review. The potential order is
also summarized by
If errors are
present, you must correct and click [Refresh Totals] until the page is error
free. NOTE: At this point you cannot
physically remove items from the order.
You can change the quantity to 0 (zero); essentially the same as removing
the item from the order. This is
required for proper
Two new buttons will become visible:
[Add New Items]
If you have not finished entering your order and wish to add more items to the order, you will need to press the blue [Add New Items] button to obtain additional item entry fields.
will be visible only if the page is error free. Pressing this button will parse your
entered order into separate
3. Press the [Verify
results will be redisplayed by
4. Review available quantities.
If, after reviewing available quantities, your order is still agreeable (and still meets minimum standard 1 case requirement), go on to step D) below. Otherwise, you will need to return to the ORDER ENTRY page by pressing the [Return to Order] button. Repeat step C) again.
order does not exist with an
NOTE: Until the order is actually placed, there is the potential of totally losing all data entered if connection is lost during the item entry/verification process.
D) Place (or confirm) the order from the ORDER DISPLAY page.
1. Press the [Place/Confirm Order] button.
action initiates the allocation/depletion of stock in each
2. You will be prompted for your e-mail address.
should replace the default e-mail address with your e-mail address if you have
one (otherwise leave default e-mail address as is). A written confirmation with individual
This order is now considered final and deliverable. Until next day after your regularly assigned ordering day, you may change or cancel this order via the Internet (see “CHANGING AN ORDER” and “CANCELING AN ORDER” procedures below). At that time your order will be pulled by the ADA for processing and can no longer be reviewed via the State’s Internet site; any changes or cancellations must be taken up with the individual ADAs (see page 1 of this document for contact information).
3. Please review order ONE MORE TIME and log out of application.
It is necessary
to make one more review. There is a
remote chance that another licensee could have placed an order between the time
you verified availability and the time you actually confirmed your order that
Press the [Exit/Logout] button.
II. CHANGING AN ORDER
Until next day after your regularly assigned
ordering day for an
A) Log onto the application again (as you did when creating the order). See step A above in PLACING A NEW ORDER procedure.
Instead of a page prompting you for how many items you want to enter, your pending order (for all items and ADAs) will automatically be displayed on the ORDER ENTRY page.
B) TO ADD ADDITIONAL ITEMS TO ORDER
1. Press [Add New Items] button on bottom of ORDER ENTRY page.
2. How many items will you be adding?
You will be prompted to choose from a pick list (or dropdown) of a range of numbers. This range will give you the most efficient number of blank fields for liquor code and quantity data entry to the ADD ITEMS page.
a. Mouse-click on the arrow on the dropdown list to expand it and show available ranges.
b. Mouse-click on the range that contains the maximum number of items you will be entering.
c. Mouse-click on blue [Go] button.
3. Enter your additional items to the ADD ITEMS page.
Enter your new codes and quantities to the blank page fields. The order in which you enter the liquor codes and quantities is not important. Use your tab key to tab to the next entry field until all additional codes and quantities have been entered.
4. Press [Add Items/Return] button.
Returns to ORDER ENTRY page. Combines new
codes (if any were entered) with previously entered items and redisplays a
combined potential order with descriptions.
The potential order is also re-accumulated by
Review entries and totals before verifying spirit availability with ADAs.
5. Confirm the new additions to Order (skip to Step E below).
C) TO DELETE ITEMS FROM YOUR ORDER
1. Enter 0 (zero) in the quantity column for any items you wish to delete.
Do not space the values out or use your delete key to remove them from the page.
2. Skip to step E) to re-verify and complete ordering process.
D) TO CHANGE ITEMS IN YOUR ORDER
1. Sorry, you cannot “change” any codes. However, you may alter quantities ordered. If you no longer want an item, you must change the quantity to 0 (zero). If you want to add new items to the existing order, you need to use the [Add New Items] button (see item B above if necessary).
2. Skip to step E) to re-verify and complete change process.
E) ALWAYS RE-VERIFY TO COMPLETE ORDER CHANGE (ADDS/CHANGES/DELETES)
1. If you have an error-free page, press
If there are errors, you must correct them and press [Refresh] button until page is error-free. Then press the [Verify ADA Inventory] button to continue the ordering process.
2. Review available quantities displayed on ORDER DISPLAY page.
If, after reviewing available quantities, your order is still agreeable (and still meets minimum standard 1 case requirement), go on to step 3 below. Otherwise, you will need to return to the ORDER ENTRY page by pressing the [Return to Order] button to continue alteration process again.
revised order does not exist with any
3. Press the [Place/Confirm Order] button.
action initiates the allocation/depletion of stock in each
You will again be prompted for your e-mail address.
You should replace the default e-mail address with your e-mail address. A written confirmation will be e-mailed to you and should be retained for actual invoice comparisons upon delivery. It is to your advantage to provide an e-mail address, as this is your only copy and proof that your previous order was replaced.
This latest order is now considered final (and deliverable if non-zero quantities). This new order replaces and nullifies all other orders.
4. Please review final order and log out of application.
is necessary to make one more review.
There is a remote chance that another licensee could have placed an
order that depleted
Press [Exit/Logout] button.
III. CANCELING/DELETING AN ORDER
Until next day after your regularly assigned
order day, you may review, change, or delete any
A) Log on to the application again (as you did when creating the order). See step A above in PLACING A NEW ORDER procedure. Instead of a page prompting you for how many items you want to enter, your pending order (for all items and ADAs) will automatically be displayed on the ORDER ENTRY page.
B) Enter 0 (zero) in the quantity column for ALL items ordered.
C) Press the [Verify
IMPORTANT! You must place (or confirm) the zero-quantity order (Step D).
point, your original order has not been altered for any
D) Press the [Place/Confirm Order] button.
action initiates the reallocation/addition of the original order’s stock back
You will be prompted for your e-mail address.
You should replace the default e-mail address with your e-mail address. A written confirmation will be e-mailed to the entered address and should be retained for proof of cancellation. It is to your advantage to provide an e-mail address. This is your only copy and proof that your zero-quantity order was confirmed to replace your previous order.
This “zero-quantity order”/cancellation order is now considered final and replaces and nullifies all other orders made during this order period.
E) Please review final order and log out of application.
Press the [Exit/Logout] button.
FREQUENTLY ASKED QUESTIONS
1. What is a User ID?
This is just a
computer term for information that helps identify who is logging onto an
application. In this application, it is
2. How can I get my password changed…It’s too difficult to remember.
You cannot choose your own password. It is a security requirement by this application.
3. I’m not sure if my order took. I don’t have e-mail (or I didn’t get an e-mail confirmation).
Note that a “default” e-mail address is displayed to receive your confirmation if you don’t have one. If you entered your own valid e-mail address and didn’t get a confirmation memo, there may just be a problem with the e-mail system.
If you have not
gotten an e-mail order confirmation within 15 minutes, you can verify that your
order exists by exiting the application and then logging back onto the
application. If your order comes up
immediately after you press the [login] button, then your order exists as
displayed with respective ADAs. You may want to verify
4. What if I get busy with a customer in the middle of entering my order?
For security reasons there is a timeout on the application. You will be automatically disconnected after 120 minutes of inactivity. You must verify your order at least once before the 120 minute time period elapses. If you have not confirmed your order prior to disconnect, all data will be lost. Please note that if your own Internet service provider times you out for inactivity prior to the application’s 120-minute timeout, you will also lose all data entered to an unconfirmed order.
5. My screen display is not clear or appears to be the wrong size.
This application has been verified for most Internet browsers and is best viewed at a resolution of 800 by 600 pixels. Please attempt to adjust the resolution of your computer.
Windows users…To change your screen resolution:
1. Open Display in Control Panel
2. On the Settings tab, under “Screen area”, drag the slider to 800 by 600, and then click apply.
· To open a Control Panel item, click Start, point to Settings, click Control Panel, and then double-click the Display icon.
· A higher screen resolution reduces the size of items on your screen and increases the size of your desktop.
6. What happens if an
a) Click [Place/Confirm Order] button now so you don’t lose items entered for any other ADAs.
b) Click [Return to Order] button after the confirmation process is complete for other ADAs.
c) Click [Verify ADA Inventory] again (i.e., make another attempt to verify the whole order).
d) Confirm the whole order again
7. What does “1.0 Std Case Required” mean?